For people searching for health care in Vaughan, the name Mackenzie Health can refer to several different services, but the major hospital serving the city is Cortellucci Vaughan Hospital, located at 3200 Major Mackenzie Drive West. It operates as part of the Mackenzie Health system alongside Mackenzie Richmond Hill Hospital and community-based programs across York Region. The Vaughan hospital provides emergency care, surgery, diagnostic imaging, inpatient services, mental health care, mother-and-baby programs and several specialized services.
One feature that can confuse online searchers is the keyword mackenzie health vaughan library. This is not simply another name for the hospital or its medical-record department. Mackenzie Health Vaughan Library is an actual Vaughan Public Libraries branch located inside Cortellucci Vaughan Hospital and available to patients, visitors, hospital staff and the broader community.
Whether you are heading to the emergency department, attending a specialist appointment, visiting someone in hospital, retrieving health records or simply trying to find the library, knowing how the site works before you arrive can make the experience much easier.
This guide covers the most useful information patients and families should know about Mackenzie Health’s Vaughan hospital.
What Is Mackenzie Health Vaughan?
When people say “Mackenzie Health Vaughan,” they are usually referring to Cortellucci Vaughan Hospital, the Mackenzie Health hospital located in Vaughan, Ontario. The hospital is at 3200 Major Mackenzie Drive West, Vaughan, ON L6A 4Z3, and Mackenzie Health currently lists a Vaughan telephone number of 905-417-2000.
Cortellucci Vaughan Hospital is historically significant for the region. Mackenzie Health describes it as the first hospital built in the City of Vaughan and the first net-new hospital built in Ontario in more than 30 years. The hospital began supporting Ontario’s pandemic response in early 2021 and opened as a full-service community hospital in June of that year.
Today, it functions together with Mackenzie Richmond Hill Hospital rather than replacing it. Both hospitals provide full-service emergency departments and core hospital services, while some specialized programs are concentrated at particular sites. Cortellucci Vaughan Hospital is home to programs including Woman and Child services, Inpatient Mental Health and Inpatient Integrated Stroke care.
Patients therefore need to pay attention to the location listed on their appointment information. Being referred to Mackenzie Health does not automatically mean the appointment is at the Vaughan hospital. Mackenzie Health specifically recommends checking appointment instructions or MyChart before travelling so patients arrive at the correct site.
What Services Are Available at Cortellucci Vaughan Hospital?
Cortellucci Vaughan Hospital was designed as a full-service hospital rather than simply an emergency clinic or outpatient centre. Mackenzie Health’s program directory includes services across emergency medicine, surgery, cardiovascular care, diagnostic testing, mental health, maternal and child health, cancer care, kidney care, rehabilitation and other areas.
The hospital itself includes a large emergency department, modern operating rooms, advanced diagnostic imaging and inpatient capacity. Mackenzie Health also highlights a large hospital pharmacy supported by automated technology and a range of specialized clinical areas.
Major services available through Mackenzie Health include:
- Emergency and urgent care
- Surgery
- Diagnostic imaging
- Laboratory and testing services
- Mother and baby care
- Pediatric services
- Mental health care
- Stroke services
- Cancer care
- Chronic kidney disease programs
- Cardiovascular rehabilitation
- Diabetes education
- Seniors’ health programs
- Rehabilitation and follow-up services
Not every Mackenzie Health program operates exclusively at Cortellucci Vaughan Hospital. Some services are provided at Mackenzie Richmond Hill Hospital or community locations, so patients should verify the location attached to their referral.
The Vaughan site is particularly important for inpatient Woman and Child, Mental Health and Stroke services. This concentration of programs allows Mackenzie Health to distribute care between its two hospital campuses while serving Vaughan, Richmond Hill and surrounding York Region communities.
Emergency Department at Mackenzie Health Vaughan
The Magna Emergency Department at Cortellucci Vaughan Hospital is open 24 hours a day, seven days a week. It is located on Level 1 on the west side of the hospital at 3200 Major Mackenzie Drive West.
Patients do not need to wait for regular business hours if they are experiencing an emergency.
Emergency departments work according to medical urgency rather than simply treating patients in the exact order they arrived. Mackenzie Health explains that patients are assessed during triage and that people with life-threatening or potentially critical conditions receive priority. This means someone arriving after you may be treated first if their medical situation is more urgent.
For a serious or life-threatening medical emergency, call 911 or go to the nearest emergency department. Mackenzie Health has also advised patients with non-life-threatening illnesses or injuries to consider appropriate alternatives, including its Urgent Care Centre at 9401 Jane Street in Vaughan, when suitable.
Do not delay necessary emergency treatment merely because you are worried about waiting.
Emergency volumes can vary considerably by day and time. Mackenzie Health has periodically warned the public that high patient volumes can increase waiting times, so families should be prepared for delays when patients with more urgent needs must be treated first.
What to Expect When Visiting the Vaughan Emergency Room
Arriving at an emergency room can be stressful, especially if you have never visited Cortellucci Vaughan Hospital before. Understanding the general process can reduce some of that uncertainty.
When patients arrive at the emergency department, their condition is assessed through triage. The purpose is to determine how urgently medical attention is required. Mackenzie Health’s description of emergency operations makes clear that patients with conditions threatening life or limb receive immediate priority, while other patients are assigned according to the seriousness of their symptoms.
If possible, bring useful identification and medical information with you, such as:
- Ontario health card or other insurance information
- Government-issued identification
- Current medication list
- Known allergies
- Relevant medical documents
- Emergency contact information
- Your phone and charger
- Any referral or instructions you were given
Patients who do not have provincial or federal health coverage may be responsible for hospital charges. Mackenzie Health publishes separate billing information for uninsured patients and recommends contacting Financial Services when clarification is needed.
Waiting time cannot be predicted simply by looking at the number of people in the room. Emergency staff continuously reassess patient urgency and departmental capacity.
If your symptoms change or become significantly worse while waiting, tell a member of the emergency team rather than assuming staff already know.
Mackenzie Health Vaughan Library: What It Actually Is
The Mackenzie Health Vaughan Library is one of the most unusual features inside Cortellucci Vaughan Hospital. It is a full-service Vaughan Public Libraries branch rather than a restricted medical library for doctors and hospital employees. Mackenzie Health says the branch is located on the ground floor of Cortellucci Vaughan Hospital and welcomes patients, caregivers, visitors, staff and members of the community.
The branch opened in August 2021 through a partnership between Mackenzie Health and Vaughan Public Libraries. Mackenzie Health described the space at opening as approximately 4,000 square feet and intended it to serve both the hospital community and the wider public.
That means someone searching mackenzie health vaughan library may be looking for a normal public-library service located in a very unusual setting.
Visitors can use it for purposes such as:
- Borrowing books and other materials
- Accessing public computers
- Finding health and wellness resources
- Reading while waiting for a family member
- Using library research resources
- Accessing materials in multiple languages
- Participating in selected library programs
Vaughan Public Libraries also promotes health and wellness information through its partnership with Mackenzie Health, helping users understand health information in a more accessible way.
It should not be confused with Health Information Services, which handles patient medical records.
Mackenzie Health Vaughan Library Hours and Access
Because the Mackenzie Health Vaughan Library operates as a Vaughan Public Libraries location, its schedule is different from the hospital’s 24-hour emergency access.
As of August 2026, Vaughan Public Libraries lists the branch as open 9:00 a.m. to 9:00 p.m. Monday through Thursday, 9:00 a.m. to 6:00 p.m. Friday, and 9:00 a.m. to 5:00 p.m. Saturday and Sunday. Holiday schedules or temporary changes may differ, so checking the current Vaughan Public Libraries listing before making a special trip is sensible.
Mackenzie Health lists 905-653-READ (7323) as the number for library assistance.
The branch is particularly useful for people who may spend long periods at the hospital with a relative. Hospitals involve substantial waiting—during procedures, appointments, admissions and recovery—and the library provides a quieter alternative to sitting in a hallway or waiting area.
The location can also support patients and caregivers who want reliable health information. However, library resources should complement rather than replace advice from a doctor or other qualified health professional.
The practical distinction is worth remembering:
Mackenzie Health Vaughan Library = public library.
Health Information Services = hospital medical records department.
Those two services are separate even though both deal with information.
Patient Registration, MyChart and Medical Records
Patients attending a scheduled Mackenzie Health appointment may interact with registration services before receiving care. Mackenzie Health provides patient registration support and also uses MyChart, its secure digital patient portal, to simplify several administrative tasks.
Through MyChart, patients can access parts of their Mackenzie Health medical record, review results, see appointment information and manage certain scheduled visits. The current MyChart system also supports notifications when test results are ready and provides access to medication information recorded in the system.
This is especially useful when you receive care at more than one Mackenzie Health location. Before leaving home, checking MyChart can help confirm whether your appointment is at Cortellucci Vaughan Hospital, Mackenzie Richmond Hill Hospital or another location. Mackenzie Health specifically recommends confirming the correct location through your booking information or MyChart.
For formal medical-record requests, Health Information Services is the appropriate department. Mackenzie Health currently lists its Cortellucci Vaughan Hospital Health Information Services office in Room 0.902 and provides 905-883-2200 for assistance. The hospital also notes that records may be available for download through MyChart.
Do not go to the Mackenzie Health Vaughan Library to request private patient records. The library is a public branch and does not perform the role of the hospital’s medical-record department.
Visiting a Patient at Cortellucci Vaughan Hospital
Hospital visits can support patients emotionally, but visitors should understand that access rules may vary depending on the unit, the patient’s condition and infection-control requirements.
Mackenzie Health maintains a current visitor-information page for both Cortellucci Vaughan Hospital and Mackenzie Richmond Hill Hospital. At the Vaughan site, hospital access is available around the clock through designated entrances, including the main entrance, west-side access, Birthing Entrance, Parklink connection and Magna Emergency entrance.
That does not necessarily mean every inpatient unit allows unrestricted visiting at every hour.
Before going, families should consider checking:
- The patient’s unit and room information
- Current visitor requirements
- Masking or infection-control guidance
- Whether the patient wants visitors
- Unit-specific restrictions
- Number of visitors allowed
- Rules for children visiting
- Whether there are isolation precautions
Mackenzie Health updates visitor policies when circumstances change, so older social-media posts or screenshots can become unreliable. The hospital’s current visitor page should be treated as the better source.
Once inside, people who are unsure where to go can ask for help at the Vic De Zen Family Welcome Centre on Level 1. Mackenzie Health also has wayfinding boards throughout the Vaughan hospital to help patients and families locate departments.
Parking, Drop-Off and Public Transit
Cortellucci Vaughan Hospital is a large site, so transportation planning matters—particularly for patients who have mobility limitations or are trying to arrive on time for an appointment.
Paid visitor parking is available at the hospital. Mackenzie Health maintains current parking rates and maps online, and its published rate information indicates that visitor parking is charged according to length of stay. Because parking rates can change, patients should check the current hospital parking page rather than relying on an old screenshot or third-party listing.
There are also designated drop-off areas. Mackenzie Health states that Cortellucci Vaughan Hospital has drop-off areas near the Main Entrance on the south side and on the west side of the building.
For people using public transportation, the hospital is accessible through York Region Transit, with a pedestrian connection from the Major Mackenzie West Terminal.
Before leaving home:
- Confirm which hospital entrance is closest to your department.
- Allow additional time for parking.
- Bring mobility aids if needed.
- Check YRT schedules if travelling by transit.
- Confirm your appointment location in MyChart.
- Follow onsite signs once you enter.
For diagnostic appointments such as CT imaging, Mackenzie Health specifically directs patients to follow onsite parking and registration instructions and use hospital signage to reach the appropriate department.
Food, Wi-Fi and Other Hospital Amenities
A hospital visit can last much longer than expected, particularly when someone is undergoing surgery, receiving emergency treatment or being admitted. Cortellucci Vaughan Hospital therefore provides several practical amenities for patients and visitors.
Mackenzie Health currently lists food vendors within the hospital, with different locations and operating schedules. These include options on Level 1 and in the Level 0 cafeteria area, although individual vendors and hours can change.
Visitors also have access to wireless internet. Mackenzie Health states that it provides free limited Wi-Fi for visitors, with additional high-speed options available.
Other useful resources include:
- Mackenzie Health Vaughan Library
- Welcome and information centres
- Food and beverage vendors
- Visitor parking
- Patient and family education
- MyChart access
- Health Information Services
- Wayfinding assistance
The combination of a public library and patient-education resources is particularly useful for families dealing with a new diagnosis or prolonged hospital stay. Mackenzie Health’s Patient and Family Education program specifically identifies the library as a resource for patients, visitors and caregivers.
Still, avoid using general internet research to interpret a diagnosis without professional context. Hospital staff should remain the primary source for questions about an individual patient’s treatment, medications, test results and discharge plan.
Smart Hospital Technology and the Patient Experience
Cortellucci Vaughan Hospital has frequently been described as Canada’s first “smart hospital.” Infrastructure Ontario identifies the facility as the first smart hospital in Canada, while Mackenzie Health has emphasized the integration of digital systems, medical devices and electronic records throughout the facility.
For patients, “smart hospital” does not simply mean there are more screens or newer equipment.
The larger goal is to connect information and clinical workflows more effectively. Mackenzie Health’s electronic medical record system is designed so clinical information can be centralized and accessed by the care team, while MyChart gives patients access to selected information from their own record.
Technology can support:
- Electronic patient records
- Digital appointment management
- Test-result access
- Electronic medication information
- Patient registration
- Clinical communication
- Diagnostic services
- Hospital operations and workflow
The advantage for patients is potentially less dependence on paper records and easier access to information after leaving the hospital.
However, technology does not eliminate the need to verify information directly with your care team. A test result becoming visible in MyChart does not necessarily mean a patient should interpret it independently before discussing the result with the clinician responsible for their care.
The technology is a tool. It supports medical care; it does not replace medical judgment.
What to Know Before a Scheduled Hospital Appointment
A little preparation can make an outpatient visit to Cortellucci Vaughan Hospital much smoother.
The most common preventable mistake is arriving at the wrong Mackenzie Health location. Because the health system operates two hospitals and several community sites, always check the address attached to your appointment. Mackenzie Health advises patients to follow the instructions from their physician or Scheduling Office and to review appointment details in MyChart.
Before leaving home, consider bringing:
- Ontario health card
- Photo identification
- Appointment or referral information
- Medication list
- Relevant test results if requested
- Mobility or accessibility equipment
- Contact details for your pharmacy or family doctor
- MyChart login information if useful
Follow any preparation instructions exactly. Imaging tests, surgical procedures and laboratory appointments may require fasting, medication changes or other preparation. Those instructions depend on the specific procedure and should come from your health-care team.
When you arrive, hospital wayfinding boards and the Welcome Centre can help you locate the correct department.
Allow extra time for parking and registration rather than planning to enter the building at the exact time listed on the appointment.
If you are unsure whether an appointment has moved or been cancelled, contact Mackenzie Health or check MyChart rather than relying on an old printed schedule.
Final Thoughts
Mackenzie Health’s Vaughan hospital is Cortellucci Vaughan Hospital, a full-service hospital at 3200 Major Mackenzie Drive West offering emergency care, surgery, diagnostic services, inpatient care and a range of specialized programs. Its Magna Emergency Department operates 24/7, while scheduled clinics and other hospital services follow their own hours.
The site also includes something many first-time visitors do not expect: the Mackenzie Health Vaughan Library, a genuine Vaughan Public Libraries branch located inside the hospital. It serves patients, caregivers, visitors, hospital staff and the wider community and provides books, information resources and public-library services.
If you are planning a visit, remember the essentials:
- Confirm your appointment location before travelling.
- Use the Emergency Department for emergencies.
- Call 911 for life-threatening emergencies.
- Check current visitor and parking information.
- Use MyChart for appointments and available medical information.
- Contact Health Information Services for formal patient records.
- Use the Vaughan Library for public library and health-literacy resources.
Hospital information changes more frequently than many people realize. Visiting hours, parking rates, clinic schedules and access requirements can all be updated. Checking Mackenzie Health’s current information before leaving home can save time and prevent unnecessary confusion.
Frequently Asked Questions
Where is Mackenzie Health Vaughan located?
Cortellucci Vaughan Hospital is located at 3200 Major Mackenzie Drive West, Vaughan, Ontario, L6A 4Z3. Mackenzie Health currently lists 905-417-2000 as its Vaughan phone number. The hospital is also accessible by York Region Transit through a pedestrian connection from the Major Mackenzie West Terminal.
Is Cortellucci Vaughan Hospital’s emergency room open 24 hours?
Yes. Mackenzie Health states that the Magna Emergency Department at Cortellucci Vaughan Hospital is open 24 hours a day, seven days a week. The department is located on the west side of the hospital on Level 1. Patients are triaged according to medical urgency, so the most serious cases receive priority rather than everyone being treated strictly in arrival order.
What is the Mackenzie Health Vaughan Library?
The mackenzie health vaughan library is a full-service Vaughan Public Libraries branch located inside Cortellucci Vaughan Hospital. It is open to hospital staff, patients, visitors, caregivers and the public. It provides regular library materials and services along with access to health and wellness information. It should not be confused with Mackenzie Health’s Health Information Services department, which handles patient medical records.
What are the Mackenzie Health Vaughan Library hours?
As of August 2026, Vaughan Public Libraries lists the branch as open 9 a.m.–9 p.m. Monday through Thursday, 9 a.m.–6 p.m. Friday, and 9 a.m.–5 p.m. Saturday and Sunday. Holiday and temporary hours can change, so visitors should check the current Vaughan Public Libraries schedule before travelling specifically to use the branch.
Can I access my Mackenzie Health test results online?
Yes. Mackenzie Health’s MyChart portal allows patients to access available test results and reports, review appointments, receive notifications and view certain other information from their medical record. Formal copies of hospital records can also be requested through Health Information Services.